Q: After upgrade, will my data be preserved?

A: Yes, your data is stored in *.epim file and will be automatically converted to the new version format.

Q: How do I restore Backups?

A: Backups are just *.epim files, named "file name_backup_year_month_day_time". They can be opened from within EPIM using File-> Open menu.

Q: This morning I opened PIM and all my entries had disappeared. What do I do now?

A: Please search your computer for *.epim files, most probably you have opened a wrong *.epim file or created a new one, empty.

Q: Can I request a feature?

A: Yes, of course. We actually make a point of listening to our users. That's how EssentialPIM was developed. Please post your request here: Online Support Forum -> Suggestions.

Q: Is EssentialPIM translated to ... language?

A: For a current list of translations, please check here. If you do not see EssentialPIM translated to your language- please feel free to do it. It really is easy. Just visit the Translators' Page.

Q: How can I help contribute to EssentialPIM's development?

A: You can translate EssentialPIM into your native language, or suggest a feature. We value all contributions.

Q: Is EssentialPIM Free really free?

A: Yes, it is completely free. If you download it from our website, we guarantee it is totally free of any adware, spyware, nag screens, etc.

Q: Will EssentialPIM Free become paid software?

A: No. No, it will definitely never be sold. EssentialPIM is and will stay freeware. If you are aware of someone selling EPIM Free, please tell us!

Q: Why isn't EssentialPIM open source?

A: EPIM is programmed using the Delphi programming language. We use several external components, the licenses of which forbid us to re-distribute the source code. Using quality external components allows us to deliver EssentialPIM to you faster.